Privacy Policy

1. Introduction

Opus Construction (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our website (www.opusconstruct.co.uk

2. Data Controller

The data controller responsible for your personal data is:
Opus Construction [Include postal address of business]
Email: [your contact email]
Phone: [your business phone number]

3. Personal Data We Collect

We may collect and process the following types of personal data:

Contact information (name, email address, phone number) when you fill in our contact form or request a quote.
Communication data (any messages you send us via email or through our website).
Technical data (IP address, browsing data) when you visit our website.
Cookies and usage data, depending on your interactions with the site.

4. How We Use Your Personal Data

We use your personal data for the following purposes:

To respond to your enquiries, provide quotes, or deliver our services.
To send you updates, communications, or marketing (if you consent).
To manage and improve our website (e.g., with analytics).
To comply with legal obligations and protect our business.

5. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

Consent: if you sign up for marketing communications.
Contract: when we process data to provide you with a quote or service.
Legitimate interests: for improving our services, website administration, and business operations.

6. Sharing Your Data

We will NOT sell your personal data. But we may share your data with:

Service providers and partners who help us run our business (e.g., web hosting, analytics).
Legal or regulatory authorities, if required by law.
Potential buyers if we undergo a business sale, merger or reorganization — subject to data protection safeguards.

7. Data Security

We implement reasonable security measures (technical and organisational) to protect your personal data from unauthorised access, loss, or alteration.

8. Data Retention

We will keep your personal data for as long as necessary:

To respond to your enquiry or complete a contract.
To comply with legal, regulatory, or internal policy requirements.
If you have consented to marketing, until you withdraw that consent.

9. Your Rights

Under UK GDPR, you have rights over your personal data, including:

Access: request a copy of the data we hold about you.
Correction: ask us to correct inaccurate or incomplete data.
Erasure (“right to be forgotten”): request deletion of data (in certain circumstances).
Restriction of processing: ask us to limit how we use your data.
Data portability: request to receive your data in a structured, machine-readable form.
Object: object to our processing (especially for marketing).
To exercise these rights, please contact us at [your contact email]. We may ask for proof of identity for security reasons.

10. Cookies & Similar Technologies

We may use cookies or similar technologies on our site to improve user experience, analyze traffic, and for other operational purposes. [If yes] You can manage cookie preferences through your browser settings or our cookie banner (if applicable).

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will be revised when we make changes. Please review this page regularly.

12. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk/

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: [your contact email]
Phone: [your business phone number]
Address: [your business address]